Grupo R and its related companies (hereinafter referred to as Grupo R) are committed to respecting users’ privacy and to protecting and securing their personal data. This text is intended to inform the user about how Grupo R handles the personal data provided through the website www.grupo-r.org.

1. SCOPE OF APPLICATION AND DATA CONTROLLER

This privacy policy applies to all personal data collected through the website www.grupo-r.org (“Website”) of Grupo R. The entity responsible for processing this data is: Grupo R, Construção e Inovação S.A. with legal person number 514775890, with registered office at Caminho da Adutora, n.º 60, 9500-511 Ponta Delgada. Users should read this privacy policy carefully and decide freely whether they wish to provide their personal data to Grupo R before using the website. The user guarantees that they are of legal age and that the data provided is true, accurate, complete and current, and is responsible for any non-compliance. If the data communicated belongs to a third party, the user guarantees that they have informed the third party of the conditions set out in this document and that they have obtained their authorization to provide their data to Grupo R for the purposes indicated. You can contact Grupo R on any matter relating to this privacy policy via the following contact points:

  • Customer service: +351 296 288 480
  • E-mail contact: geral@grupo-r.org

2. PURPOSES OF PROCESSING AND LEGAL BASIS

The personal data collected through the Website is intended to enable the user’s requests to be answered or followed up, and is processed for the following purposes:

  • Drawing up, addressing and consulting requests for information and/or complaints;
  • Contracting and/or requesting contact regarding services and/or equipment;
  • Joining partnerships promoted by Grupo R in conjunction with its partners;
  • Taking part in campaigns and competitions, within the scope of advantages and benefits;
  • Scheduling a visit to the facilities.

The processing of personal data is necessary to carry out the above operations in the context of the execution of the contract between the user and Grupo R, or of pre-contractual steps at the request of the user. Joining partnerships promoted by Grupo R, through the Website, may require the sharing and transmission of your personal data with Grupo R’s partners. Grupo R will only share your personal data with these partners to the extent strictly necessary and, where applicable, after collecting your prior consent and accepting the specific terms and conditions of membership of the partnership, available at the time of collecting personal data for this purpose.

3. RECIPIENTS

The user’s personal data may be communicated to reputable service providers contracted by Grupo R, who will process the data exclusively for the purposes established by Grupo R, and in compliance with the instructions issued by the latter, strictly complying with the legal rules on the protection of personal data, information security and other applicable rules under the terms of a written agreement between the parties. The user’s personal data may also be communicated to Grupo R’s commercial partners for the purposes of joining a partnership, at the user’s request and after collecting consent for this purpose. Grupo R may also communicate the user’s personal data to third parties when the transmission is made in compliance with a legal obligation, a resolution of the National Data Protection Commission or other relevant supervisory authority, or a court order. They may also be communicated for any other legitimate purpose provided for by law.

4. INTERNATIONAL TRANSFERS OF DATA

Grupo R will endeavor to ensure that the processing of personal data takes place entirely within the European Economic Area. Exceptionally and when strictly necessary for the pursuit of the processing purposes described in this Policy, Grupo R may transfer the personal data collected to third countries or international organizations for which there is an adequacy decision by the European Commission or subject to the appropriate safeguards provided by law, such as the conclusion of standard contractual clauses for the transfer of personal data (pursuant to Article 46 of the GDPR). When transferring data to third countries or international organizations on the basis of appropriate safeguards, the R Group will take additional measures to ensure that personal data enjoy a level of protection essentially equivalent to that existing in the European Union.

5. STORAGE PERIOD

Grupo R will keep users’ personal data for the period of time necessary to fulfill the purposes for which they were collected. In the event of a contract between Grupo R and the user, the data will be kept for the duration of the contract plus the limitation and expiry periods of the rights arising from it, unless Grupo R is obliged to keep them for a longer period by law. Grupo R may also keep the data beyond these periods for statistical purposes, for which purpose it must anonymize it.

6. USERS’ RIGHTS

The holder of personal data may request Grupo R (through the contacts indicated in 1.) to access, rectify, erase or limit the processing of personal data concerning him/her.

The data subject has the following rights:

  1. The right not to be subject to automated decisions;
  2. The right to object;
  3. Right to portability;
  4. Right to restriction of processing;
  5. Right to erasure;
  6. Right to transparency;
  7. Right to notification;
  8. Right to information;
  9. Right of access;
  10. Right to rectification.

The right to erasure will be conditioned in the case of personal data that is necessary to comply with legal obligations. To exercise the above rights, the user may contact Grupo R at the addresses indicated in point 1 of this policy. You also have the right to lodge a complaint with the National Data Protection Commission if you believe that your rights regarding your personal data have been infringed.

7. SECURITY MEASURES

Grupo R makes every effort to protect users’ personal data from unauthorized access via the Internet. To this end, it uses security systems, rules and other procedures to ensure the protection of personal data, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction. It is, however, the responsibility of users to guarantee and ensure that the device used to access the Website is adequately protected against harmful software, computer viruses and worms. Users should be aware that, without the adoption of appropriate security measures (for example, the secure configuration of the browser, updated antivirus software, security barrier software and the non-use of software of dubious origin), the risk of personal data and passwords being accessed by unauthorized third parties is aggravated. In addition, in the event of detecting any defect, bug or anomaly in the Website, the user must immediately notify Grupo R of its existence and not seek to access commercial information, personal data of other users, alter the characteristics of the Website or, in any other way, exploit the defect, bug or anomaly to use the digital channels in an irregular, illicit or different manner to that designed by Grupo R.

8. SHARING NEWS

Through the Website, the User can share relevant news on the various social media platforms, namely: Facebook, Instagram, LinkedIn and Twitter. Grupo R is not responsible for the processing of your personal data carried out by these platforms following your sharing. You should therefore carefully read the Terms and Conditions and Privacy Policies of these platforms before sharing news.

9. COOKIES

The website uses cookies. To find out more visit our Cookie Policy.

10. CHANGES TO THE PRIVACY POLICY

Grupo R may change this Privacy Policy at any time. When such changes occur, they will be posted on the Website and/or communicated to users through the contacts provided.

Date of last change: 10/03/2025