Cookies Policy

This Cookie Policy explains how we use the information collected through cookies and other tracking technologies on this website (“www.grupo-r.org”) of Grupo R. These Digital Channels use cookies not only to ensure that they work properly, but also to provide you with a better browsing experience, allowing continuous improvement of the services provided or to protect your data. The Cookie Policy should be read in conjunction with our Privacy Policy, where we explain how we protect your privacy in our use of cookies and other information. For any questions about the Cookie Policy, you can contact Grupo R through the following contact points:

  • Customer service: +351 296 288 480
  • E-mail contact: geral@grupo-r.org

WHAT ARE COOKIES?

Cookies are small information files placed by the websites you visit and stored in the browser of the device you use to access the internet (for example, your computer or cell phone). These files help the website to remember information about your visit and make it easier for you to visit the next time you visit: by keeping your actions and preferences for a certain period, by keeping or recognizing your username, the language in which you want to browse the site or other settings. Cookies can be classified according to various criteria.

Considering their purpose, cookies can be:

(a) Strictly necessary cookies – when they are necessary to ensure the functioning of the website and/or to ensure the availability of functionalities that are requested by the user, or to save their preferences in relation to browsing the same, whenever they use the same device and so request.

(b) Analytical cookies – these are of an ancillary nature and collect statistical information in order to help website owners analyze the use of their websites and better understand their visitors’ engagement with the websites. Another function for which these cookies may be used, together with some advertising cookies, is to measure interactions with the advertisements we display.

(c) Personalization cookies – these are of an accessory nature (not necessary for the operation of the website, but may improve its performance) and are used to personalize the user’s browsing experience.

(d) Advertising cookies – these are of an ancillary nature and aim to make advertising more attractive to users and advertisers, by selecting advertising based on what is relevant to the user, in order to improve reports on campaign performance and avoid showing ads that the user has already seen or marked as not being relevant.

Considering the useful life of cookies, they can be distinguished between:

(a) Session cookies – these are temporary and are deleted from the cookie archive when or shortly after the browser or application used to access the Digital Channels is closed. This type of cookie makes it possible, for example, to analyze web traffic patterns, allowing us to identify problems, safeguard security and provide a better browsing experience.

(b) Permanent cookies – unlike session cookies, these are not deleted when the browser or application is closed, but remain stored on the User’s devices. They are used every time a new visit is made to the website, making it possible, for example, to personalize the browsing experience according to the User’s interests and provide a more individualized service. Depending on the entity that places the cookies, they can be classified as follows:

(a) Own cookies – are sent to the User’s device through equipment or domains managed by Grupo R and from which the service requested by the User is provided.

(b) Third-party cookies – are sent to the User’s device from a device or domain managed by a third-party entity over which Grupo R has no control. In these cases, the third party may process the data collected through the cookies and Grupo R may not be able to configure their operation.

WHAT ARE OUR COOKIES FOR?

Grupo R uses the following types of cookies on its website:

a) Strictly necessary cookies;

b) Analytical cookies;

c) Personalization cookies;

d) Advertising cookies. It may be that not all of our Digital Channels use all of the categories of cookies listed above.

SHOULD I ACCEPT THE USE OF COOKIES?

In the case of strictly necessary cookies, the website cannot function without them. As for other types of cookies, the choice is up to the user. In accordance with current legislation, Canais Digitais may only use cookies with the prior express consent of the user, unless the placement of certain cookies is strictly necessary to provide you with the service you have expressly requested or to provide you with access to a certain feature of Canais Digitais.

HOW DO I MANAGE MY COOKIE PREFERENCES?

All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. The user can configure cookies in the “options” or “preferences” menu of their browser.

Please be aware that disabling cookies through your browser settings may have an impact on the operation of Digital Channels, since the settings panel of most modern browsers does not offer a level of detail that allows users to remove all cookies that are not strictly necessary to allow them to use the websites they visit. On devices that offer this type of functionality, you can have greater control over your cookies using free extensions available online.

CHANGES TO THE COOKIE POLICY

Grupo R may, at any time, without prior notice and with immediate effect, alter, add to or revoke, partially or totally, this Cookie Policy. Any changes relevant to the user will be immediately disclosed on the Digital Channels, and the user may access the information and, depending on the type of cookie in question, consent to its use.

Last change: 10/03/2025